Information we collect
How we use your information
You are free to explore the website without providing any personal information about yourself. When you visit the website or register for the Subscription Service, we request that you provide personal information about yourself and we collect navigational information
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Personal Information also includes navigational information or payment information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
Except for this, we do not collect sensitive information from you.
Information about children
The website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us so that we may delete the information.
How we use information we collect
We never sell personal information. We will never sell your personal information to any third party.
Use of personal information
Promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
We use the information collected through our Subscription Service by our clients for the following purposes:
To provide the Subscription Service (which may include the detection, prevention and resolution of security and technical issues);
To respond to client support requests;
And otherwise to fulfil the obligations under these Terms and Conditions.
Use of Navigational Information
We use Navigational Information to operate and improve the website and the Subscription Service. We may also use navigational information alone or in combination with personal information to provide you with personalised information about WhiteHirst Media.
Client testimonials and comments
We post client testimonials and comments on our website, which may contain personal information. We obtain each client’s consent via email prior to posting the client’s name and testimonial.
Use of credit card information
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you.
Security of your personal information
We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organisational measures.
Social Media features
Retention of personal information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
We retain personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your personal information, we securely delete the information or anonymise it or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in ‘To Unsubscribe from our Communications” below.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products or services. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
How we share information we collect
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order or legal process.
Navigational information collected by our clients
Our clients can use the tools we provide, as well as tools provided by third parties, to collect navigational information when you visit their webpages. WhiteHirst Media does not control our clients’ use of these tools, nor do we control the information they collect or how they use it.
Third party tracking technologies
How to access and control your personal data
Reviewing, correcting and removing your personal information
You have the following data protection rights:
You can request access, correction, updates or deletion of your personal information.
You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise any of these rights, please contact us via email or by mail to WhiteHirst Media, PO Box 2189, Ivanhoe East, Victoria 3079. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
We do not use our Subscription Service to send unsolicited commercial email in violation of applicable laws and, as required, every email sent using the Subscription Service includes an 'unsubscribe' option as well as other required information.
To unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the ‘unsubscribe’ link located on the bottom of our Subscription Service e-mails, updating your communication preferences, by sending us an email or by mail to WhiteHirst media, PO Box 2189, Ivanhoe East, Victoria 3079. Clients cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.
To unsubscribe from our clients’ communications
Our clients are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. You can unsubscribe from our clients’ marketing communications by clicking on the ‘unsubscribe’ link located on the bottom of their emails, or by contacting them directly.
If you have any questions about this policy, please contact WhiteHirst Media via email, or mail at:
PO Box, 2189,